SINCE 1995
Integrated Digital
Systems/ScanAmerica, Inc.
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PAST PERFORMANCE
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How our performance
is perceived by our customers is extremely important
to the management of Integrated Digital
Systems/ScanAmerica, Inc. (“IDS”). IDS performance
scores are based on an independent survey of our
customers for sales and services provided over the
past 5 year period and reported in January, 2009.
Ratings range from 0(poor) to 100(Outstanding).
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IDS Overall Performance Rating:
90+ |
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| Detailed Performance Ratings by Area |
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Score |
| RELIABILITY:
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How reliably do you think this company follows
through on its commitments? |
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93 |
| COST: |
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How closely did your final total costs
correspond to your expectations at the
beginning of the transaction? |
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93 |
| ORDER ACCURACY: |
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How well do you think the product/service
delivered matched your order specifications
and quantity? |
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91 |
| DELIVERY/TIMELINESS: |
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How satisfied do you feel about the
timeliness
of the product/service delivery? |
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91 |
| QUALITY: |
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How satisfied do you feel about the
quality of the product/service provided by this company?
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89 |
| BUSINESS RELATIONS: |
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How easy do you think this company is to
do
business with? |
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93 |
| PERSONNEL: |
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How satisfied do you feel about the
attitude, courtesy, and professionalism of this
company's staff? |
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95 |
| CUSTOMER SUPPORT: |
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How satisfied do you feel about the
customer
support you received from this company? |
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92 |
| RESPONSIVENESS: |
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How responsive do you think this company
was to information requests, issues, or problems
that arose
in the course of the
transaction? |
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92 |
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| A copy of the independent survey
results above as reported is available for viewing
upon request at our offices in Manassas, Virginia.
Customers References are available upon request for
bon-a-fide business opportunities. We respect the
privacy of our customers and therefore do not want
to continuously request they provide references.
Past Performance Questionnaire Forms will be sent
out if requested for a contract award.
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© 2010 | Integrated Digital Systems. All Rights Reserved Worldwide. |
Website Policy and Terms of Use
Affiliated Web Sites:
www.meddocscentral.com ,
www.digitaledocs.com ,
www.healthedocs.com ,
www.physiciantech.net
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